FAQs

FAQs

Many people have questions regarding the various therapy services ICFT provides. For brief answers to the questions we hear the most, click on any of the questions listed below:

What are your rates for services?

Can I use my health insurance?

What are Marriage and Family Therapists?

How do I know if therapy is for me?

What if my partner is not willing to come? Can my relationship still be saved?

What is teletherapy like?

What happens after I contact you?

What times are available for appointments?

Where is ICFT located?

What is a Good Faith Estimate?


What are your rates for services?

Margaret “Charlie” Knerr - $350-600 per 50- minute session

Mike Knerr – $350 per 50- minute session

Melanie McClellan - $280 per 50- minute session

Erin Schaeffer - $280 per 50- minute session

Court Consultation - $1000 per hour, $8000 per day

Please note, these rates are for individual and couple therapy.

Rates for intensive therapy, clinical presentations with a high degree of clinical complexity, complex family therapy or extended family therapy will be quoted on a case-by-case basis.

Payment Options

ICFT collects payment via our Electronic Medical Record System, Simple Practice. Clients can use credit cards, HSA and FSA cards.

 


Can I use my health insurance?

ICFT is an "Out of Network" Provider for all insurance plans. Many people think that if a practice is not "in-network" with their insurance, they are not able to seek services at that practice. However, this is not the case. You may still be able to apply some of your insurance benefits to the cost of therapy. Being “out of network” means that ICFT has chosen to conduct therapy without signing any contracts with health insurance companies. At ICFT, clients pay for their services in full at each session.

Click here to learn about the advantages to choosing an "out of network" provider.

Click here if you have read all of the other sections and you are still concerned about the cost of treatment at ICFT for you or your loved one.


What are Marriage and Family Therapists?

Marriage and Family Therapists are trained in psychotherapy and family systems, and are licensed to diagnose and treat mental, emotional, and relational disorders. They service a wide range of serious clinical problems including: depression, marital/couple problems, anxiety, individual psychological issues, and child/adolescent/young adult struggles.

In a recent study, consumers report that marriage and family therapists are the mental health professionals they would most likely recommend to friends. Over 98 percent of clients of marriage and family therapists report therapy services as good or excellent. Clients report marked improvement in work productivity, co-worker relationships, family relationships, partner relationships, emotional health, overall health, social life, and community involvement. Marriage and family therapy's prominence in the mental health field has increased due to our family-centered approach and its demonstrated effectiveness.

Marriage & Family Therapists are licensed by the State of Ohio and recognized as a "core" mental health profession, along with psychiatry, psychology, social work, and psychiatric nursing.

 


How do I know if therapy is for me?

If you find yourself thinking things like, "I just don't know what else to do." "I feel like we've tried everything else." Or if people around you have suggested therapy, then it's probably time to make a call.


What if my partner is not willing to come? Can my relationship still be saved?

Just because one partner is skeptical about therapy or refuses to attend does not mean that therapy is a waste of time. Starting with one partner can also bring about change to the relationship.


What is teletherapy like?

Teletherapy is a convenient, easy to use way to access mental health care without having to travel to a therapy office. With our system, you will receive a link to your appointment two days before your appointment as well as the same day. You simply click on this link and it will open your video session. You will see a video screen much like other video applications, a big window with your therapists video and then a smaller box with a picture of your video. 


What happens after I contact you?

After you text, call, or email us, our intake coordinator will get back to you to tell you more about our services, answer any questions you may have, and help you get scheduled. 


What times are available for appointments?

Appointments are available from 8am to 8pm Monday - Thursday. 8am-5pm Friday. Saturday and Sunday appointments are typically held for emergencies or intensive therapy.  


Where is ICFT located?

For in-person sessions, our office is located at 6135 Memorial Dr. Suite 104 Dublin OH 43017

ICFT office


What is a Good Faith Estimate?

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost.

Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

  • You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
  • You can ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
  • If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
  • For questions or more information about your right to a Good Faith Estimate, please call or email our office manager or visit www.cms.gov/nosurprises.